/* FEAT-007: Atendente IA */
.ai-tabs{margin:0 0 16px;flex-wrap:wrap}
.ai-alert{display:flex;gap:8px;align-items:flex-start;padding:12px 14px;border-radius:10px;background:#fff6df;color:#805d0d;font-size:13px;margin:0 0 16px}
.ai-form{display:flex;flex-direction:column;gap:14px}
.ai-form fieldset{border:0;padding:0;margin:0}
.ai-form legend{font-weight:600;font-size:13px;margin-bottom:8px}
.ai-modes{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.ai-mode{display:flex;flex-direction:column;gap:4px;padding:14px;border:1px solid var(--line);border-radius:12px;cursor:pointer;background:white}
.ai-mode input{position:absolute;opacity:0;pointer-events:none}
.ai-mode small{color:var(--muted);font-size:12px;line-height:1.4}
.ai-mode.on{border-color:var(--brand-blue);box-shadow:inset 0 0 0 1px var(--brand-blue);background:#f5f8fd}
.ai-mode:focus-within{outline:2px solid var(--brand-blue);outline-offset:2px}
.ai-hours{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:8px}
.ai-day{display:grid;grid-template-columns:20px 34px minmax(0,1fr) minmax(0,1fr);gap:8px;align-items:center;padding:6px 10px;border:1px solid var(--line-2);border-radius:10px}
.ai-day .input{height:34px;min-width:0;width:100%;padding-left:8px;padding-right:4px}
.ai-toolbar{gap:8px;margin-bottom:12px;align-items:flex-end;flex-wrap:wrap}
.ai-thumb{display:inline-grid;place-items:center;width:40px;height:40px;border-radius:8px;background:#eef2f8 center/cover no-repeat;color:var(--muted);flex:none}
.ai-thumb.lg{width:72px;height:72px}
.ai-thumb-cell{width:52px}
.ai-faq{display:grid;gap:10px}
.ai-faq-item p{margin:6px 0 10px;color:var(--ink-2);white-space:pre-wrap}
.ai-test{display:flex;flex-direction:column;max-width:760px;overflow:hidden}
.ai-test-head{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:12px 16px;border-bottom:1px solid var(--line-2)}
.ai-test-head .small{flex:1;min-width:200px}
.ai-test-log{display:flex;flex-direction:column;gap:8px;padding:16px;min-height:320px;max-height:55vh;overflow:auto;background:#f4f6fa}
.ai-bubble{max-width:78%;padding:9px 12px;border-radius:12px;white-space:pre-wrap;font-size:14px;line-height:1.45;background:white;box-shadow:0 1px 2px #192c4612;align-self:flex-start}
.ai-bubble.user{align-self:flex-end;background:#dff3e6}
.ai-bubble small{display:block;margin-top:6px;font-size:11px;color:var(--muted)}
.ai-bubble.typing{color:var(--muted);font-style:italic}
.ai-test-form{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line-2)}
.ai-test-form .input{flex:1}
.ai-kpis{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));margin-bottom:12px}
.ai-suggest{color:var(--brand-blue)}
.ai-suggest.busy svg{animation:ai-pulse 1s ease-in-out infinite}
@keyframes ai-pulse{50%{opacity:.35}}
.ai-bar{display:flex;align-items:center;gap:8px;padding:8px 14px;font-size:12.5px;font-weight:600;color:#294f87;background:#edf2fc;border-top:1px solid #d8e2f3}
.ai-bar.paused{color:#805d0d;background:#fff6df;border-color:#f1e2b5}
@media(max-width:700px){.ai-modes{grid-template-columns:minmax(0,1fr)}.ai-bubble{max-width:90%}}
.ai-key{border:1px solid var(--line-2);border-radius:12px;padding:12px 14px}
.ai-key legend{font-weight:600;font-size:13px;padding:0 4px}
.ai-key .row{gap:8px;margin:6px 0}

/* FEAT-014: motivo da transferência na conversa */
.ai-handoff{background:#FFF8E6;border-top:1px solid #F1DFAE;color:var(--ink-2);font-size:13px;line-height:1.45;padding:8px 14px;overflow-wrap:anywhere;max-height:120px;overflow:auto}

/* FEAT-017: fluxo operacional da IA (segue a identidade do cliente) */
.ai-progress-slot{flex:none;min-height:0;max-height:36%;overflow:auto;padding:0 12px;background:var(--surface)}
.ai-progress{border:1px solid var(--line);border-radius:var(--r);margin:8px 0;color:var(--ink);font-size:12px;background:var(--surface)}
.ai-progress summary{display:flex;align-items:center;gap:8px;cursor:pointer;padding:10px 12px;min-height:44px;list-style:none}.ai-progress summary::-webkit-details-marker{display:none}.ai-progress summary:focus-visible{outline:2px solid var(--brand-blue);outline-offset:-2px}
.ai-progress-dot{width:7px;height:7px;flex:none;border-radius:50%;background:var(--muted)}.ai-progress-dot.active{background:var(--brand-blue);animation:ai-pulse 1.2s infinite}
.ai-progress-mode{margin-left:auto;color:var(--muted);font-size:10px}.ai-progress-body{padding:0 12px 12px}.ai-progress-body p{margin:0 0 8px}.ai-progress-body ol{margin:0;padding-left:18px}.ai-progress-body li{padding:2px 0;overflow-wrap:anywhere}.ai-progress-body li span{color:var(--muted);font-size:10px;margin-left:5px}.ai-progress-body .failed{color:var(--red)}
.ai-progress-preview{border-left:2px solid var(--brand-blue);padding:8px 10px;margin-top:8px;background:var(--leaf-50);white-space:pre-wrap;overflow-wrap:anywhere;max-height:100px;overflow:auto;color:var(--ink)}
@media(prefers-reduced-motion:reduce){.ai-progress-dot.active{animation:none}}